Great First Week At BigDeal.com!
We had a great first week at BigDeal.com. The site launch went very well and we’re excited about the response we have received from customers.
Highlights
- We got great press on TechCrunch, New York Times, and Thrillist amongst many others.
- We launched over 150 auctions in the first week with users getting great discounts on many BigDeals (92% off an Xbox Elite, 86% off a 27 inch iMac, 97% off a Garmin Nuvi…)
- A large number of users redeemed their Loyalty Bucks to get great discounts on gift cards. Remember: Loyalty Bucks are full credits ($1 for $1) on all the bids you buy. You can exchange Loyalty Bucks for up to 25% discounts on great gift cards.
Your Feedback
We are committed to continuously improving the site and have received a lot of great suggestions from customers. Some of your suggestions include:
- Auction chats.
- More detailed user profiles.
- More detailed information in “My Account”.
- Simpler/better checkout process.
- Auction watch/alerts.
- Package tracking.
We are working on all of the above and more to continue to improve our user experience.
Recent Changes
We have already made a number of changes to BigDeal.com since launch, at the suggestion of customers, including:
- Customers can now only win 10 auctions per month.
- We have been adding more auctions per day.
- We have added new categories like GPS Navigators, DVD players, newer video games… we will continue to add new categories as quickly as possible.
- We have simplified and improved our tutorial to make BigDeal.com easier to learn.
- We have further restricted bidder eligibility. Employees and their immediate families and Board Members and their immediate families have always been prohibited from bidding on BigDeal.com. We have now added employees of investors and their immediate families and advisors and their immediate families to the list of ineligible bidders. We are doing this, despite the fact that our attorneys tell us that it’s not a requirement, to avoid even the hint of impropriety.
- We have improved the performance of the site on older browsers.
- We have added fun, interesting descriptions for most of our products. Here’s my personal favorite (scroll down to read the description).
Please keep your suggestions coming. We appreciate your feedback and are working hard to improve the site every day.
Nick, George, and Brandon
Co-Founders
